Help & guides
How to actually do this
The hard part of a family archive is never the software. It is knowing what to record, how to get relatives to take part, and what happens to any of it afterwards. These guides answer that.
Getting started
Getting started with KeepSaiQ
How to set up KeepSaiQ and capture your family's first memory in twenty seconds — plus what to record first so the archive is worth returning to.
Inviting your family
How family invitations work in KeepSaiQ, and the practical part nobody covers: how to get relatives who ignore every app invitation to actually take part.
What to record first
Forty questions that reliably produce real answers — for grandparents, parents, children, and yourself — plus the order to work through them in.
Capturing memories
How to record a voice memory
How voice recording works in KeepSaiQ, how long a memory should be, what gets transcribed, and how to get a self-conscious relative to actually talk.
Adding photos and old prints
How to add photos to your family archive, which ones are actually worth adding, and how to handle a shoebox of prints whose subjects only one person can still name.
How to use time capsules
How sealed messages work, when to use one instead of an ordinary memory, and what to say in a recording that will not be heard for fifteen years.
Privacy & control
Who can see what
A plain answer to the question every family asks first: who can see your memories, what our systems do with them, and what we do not do.
Deleting memories and your account
Exactly what happens when you delete a voice recording, a photo, or your whole account — including what is recoverable and what is deliberately not.
Three things decide whether a family archive survives
Almost none of it is the software, which is why these guides spend very little time on buttons.
The first is the size of the unit. A family that records twenty seconds most weeks accumulates roughly an hour of irreplaceable voice a year from a standing start. A family that plans a comprehensive interview accumulates nothing, because the afternoon never arrives. Every guide here assumes the small version.
The second is whether a second person ever contributes. One contributor is a hobby and it burns out — usually a mother or a grandmother carrying it alone. Two is a system. The reliable way to get the second is to ask one specific question only that person can answer, rather than inviting them to a project.
The third is whether anything comes back. An archive that only absorbs effort is abandoned at around week three. Something arriving — a montage, a recap, a game made of your own photographs — is what makes the next addition happen.
The one task with an actual deadline
Everything in a family archive is cumulative except one thing: the photographs whose subjects can only be identified by someone who is getting older.
Once the last person who can name the people in a picture is gone, that image is permanently unreadable, and the loss is silent — nobody is present at the moment it becomes irreversible. It is the largest category of family history that is lost outright rather than merely disorganised.
If you read one guide first, read what to record first, and then go and sit with the oldest person you have and twenty photographs.
Start your family's living memory
Free to start. Your first memory takes twenty seconds, and it stays private to your family.
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